PostFinance App

Access to your finances at all times

Manage your finances when and where you like with the PostFinance App. Mobile access to digital banking and e-trading.

PostFinance App: mobile banking with your smartphone

  • Log in quickly and securely with Face ID or fingerprint

  • Analyse your income and expenses and see what you spend your money on

  • Change settings, details and withdrawal limits with ease

  • Scan or upload and pay QR-bills

  • Process and approve eBills

  • Payments and transactions

    • Keep a close eye on your account balance, details and transactions
    • Analyse your income and expenses and keep track of what you spend your money on
    • Scan or upload and pay QR-bills
    • Process and approve eBills directly using the eBill platform
    • Send money to mobile phone numbers
    • View and share documents as PDFs
    • Share account information via SMS, e-mail, etc.
    • Apple Pay: add your PostFinance Card with Debit Mastercard and PostFinance credit cards directly via the PostFinance App or the Apple Wallet to use Apple Pay
    • PostFinance Pay: pay conveniently in online shops via the PostFinance App

    Settings and support

    • Change limits, block or unblock PostFinance cards or order replacements
    • Set up push notifications: e.g. for credits/debits, incoming invoices (eBill), credit card transactions or e-trading
    • Change address
    • Set up login via the app (Face ID, face unlock, fingerprint, Touch ID) or reset password directly in the app
    • App settings: dark mode, screenshot option on Android devices
    • Consult PostFinance ChatBot for questions and queries

    Become a customer

    Open a private, savings, retirement planning or foreign currency account or order a credit card in the PostFinance App.

    Investments and retirement planning

    • View price information from the world’s leading stock exchanges
    • Access your custody account
    • View and manage investment products such as electronic asset management and investment advice (fund consulting basic or investment consulting plus)
    • Invest independently (fund self-service, retirement funds, e-trading and other investment products)

    Digital vouchers

    • Purchase digital vouchers for iTunes, Google Play, paysafecard and much more, or give them as a gift 
    • Purchase or give as a gift credit for mobile phones

    Enjoy simplified payment confirmations when shopping online

    Payments via PostFinance Card can be confirmed using the login via PostFinance App, Mobile ID and your card reader.

  • Login

    The quickest and easiest way to access e-finance and e-trading is by using Face ID or fingerprint identification.

    Alternatively, you can log in via card reader or Mobile ID. 


    No matter which type of login you choose: all our procedures use multiple authentication factors and meet the highest security requirements. In addition, the data transmitted between your device and PostFinance is encrypted at all times.

    There are strict security requirements for using the PostFinance App. The app cannot be used if security features (jailbreaks, enabling root access) have been changed.

    With some simple measures, you can protect your devices from data misuse

    • Keep your operating system and the apps you have installed up to date at all times
    • Always log out of the app – for example, by using the quick and easy option of shaking your smartphone (can be set up in the app settings)

    General information on security

    • Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
    • Google Play Store or Apple App Store must be preinstalled on your device. Manual installation of the Store and installation of the PostFinance App via this channel or downloading the PostFinance App via a third-party provider are not permitted.
    • PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
    • If you lose your smartphone and/or your SIM card or if there is reason to suspect that the service is being misused, please call our Contact Center immediately on 0848 888 700.

    For regulatory reasons, the app is available only in the Swiss Google Play and Apple App Store.

    • Request your personal e-finance free of charge.
    • At the link “Mobile operating systems”, you will find the minimum requirements for installing the app successfully. In order for all the functions to work seamlessly, you should ideally have the latest iOS or Android version installed on your smartphone.

    • Yes. However, we recommend logging in via the mobile browser on tablets. To log in, you can activate login via app.

      You can find more information on our support page “Logging in with the PostFinance App”.

    • Access to e-finance or e-trading via the app meets the highest security standards, thanks to a multi-level security system.

      More information on online security

    • The mobile number must be entered during a new registration in the PostFinance App or later in the app settings. Without this information, the “Send money to a mobile number” function, the purchase of digital goods and the loading of prepaid credit are not possible.

      You can also reset your password via your saved phone number if you forget your e-finance password.

    • Yes. If you have downloaded the app in a Swiss App Store or Play Store. However, there are certain functions that cannot be used, e.g. registration with SMS code, peer-to-peer payments, and digital voucher purchases and top-ups.

    • The PostFinance App also works abroad. Internet and SMS charges depend on the foreign provider.

      A sufficiently good network connection to receive push notifications or SMS messages and an Internet connection (at least 3G) are required to use the app.

    • You can use the PostFinance App itself to submit feedback: open the app and log in. Next click on “More” > “Feedback” > “Submit feedback”.

      We look forward to receiving your feedback.

    • No. Unfortunately, this is not possible for legal reasons.

Download the app directly from the App Store or Google Play: 

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