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18. December 2017
PostFinance and social partners reach agreementOver the past few weeks, discussions took place between PostFinance and its two social partners with signing rights (the staff association transfair and the trade union syndicom) to define the precise structure of the framework conditions for this transition to another section of the company.
28. November 2017
PostFinance becomes first Swiss financial institution to launch chatbotPostFinance has set up a virtual assistant on its website – the first Swiss financial institution to do so. The chatbot is available around the clock and generates automatic replies to customers’ most frequently asked questions. It was developed by the IT service provider ELCA.
23. November 2017
Q3 2017: Swiss Post achieves good result in difficult environmentIn the first nine months of 2017, Swiss Post achieved Group profit of 516 million francs, which represents an increase of 50 million francs year-on-year. The operating profit of 699 million francs was 106 million francs up on the prior-year figure.