PostFinance Ltd’s Board of Directors has appointed Isabella Stalder as the new Head of Internal Auditing at PostFinance. She will take up her position on 1 February 2019 and succeeds Robert Thommen, who is retiring.

The extraordinary PostFinance Ltd General Meeting has elected Giulia Fitzpatrick and Jürg Brun, both of whom were nominated by the Swiss Post Ltd Board of Directors, as new members of the PostFinance Ltd Board of Directors. They succeed Susanne Ruoff and Adriano P. Vassalli, who have left the Board.

PostFinance has set up a virtual assistant on its website – the first Swiss financial institution to do so. It automatically and quickly answers questions that customers frequently ask whilst maintaining the same level of quality. The virtual assistant has also recently learned French. PostFinance worked together with the IT service provider, ELCA, for the development of the chatbot.