PostFinance is operating in a challenging economic and regulatory environment. As interest rates have been low or even negative for years, its interest margin is being eroded. One reason for this is the Postal Services Organization Act, which prevents PostFinance from issuing its own loans and mortgages. The policy decision made by the Federal Council on 5 September 2018 will not affect this situation for the time being. PostFinance will therefore introduce industry-standard prices for certain products and services which no longer cover costs from 1 January 2019.

On Saturday 15 September 2018, some Postomats retained the PostFinance Cards of certain customers due to a technical error. This error has been resolved. Customers will automatically receive a new PostFinance Card free of charge by Tuesday, 25 September at the latest. Customers who have incurred additional costs can get in touch with the Contact Center on 0848 888 710. We apologize for any inconvenience.

At the Swiss WCM Summit held on 28 August 2018 in Zurich, the Supply Chain Finance Lab at the University of St. Gallen and PostFinance presented the findings of their latest study on the trend topic of supply chain finance. This is currently a key issue for many CEOs and CFOs. It is clear that innovative solutions for financing the supply chain are available, and Swiss companies also believe they offer potential. They are nevertheless still lagging behind when it comes to using them.