Telephone account opening

We’ll personally guide you through the account opening process

Arrange a telephone appointment – we’ll personally guide you through the process and clarify the legally required information over the phone with you.

Business account now free of charge for two years

Open a business account in Swiss francs or euros by 30 November 2026 and secure two years of free account management worth 120 francs.

Book an appointment now and open your account

Book an appointment online in just a few minutes. We’ll call you back and open your account with you.

Please note that the appointment is only confirmed if you verify the confirmation e-mail within one hour.

Your next steps after booking an appointment

1. Prepare for the appointment

Find out who needs to take part in the telephone appointment and which documents you should have to hand.

  • The person must be able to provide information on the company or association or on financial matters. The person does not necessarily have to be an authorized signatory.

  • We need some information from you for the telephone appointment. Depending on the type of company, you should also have certain documents to hand. 

    Information we need from you:

    • Business purpose
    • Intended use of the account
    • Beneficial owners (persons with a stake of more than 25%) 

    Documents you should have to hand (if applicable)
    Companies with a commercial register entry or foreign companies

    • Extract from the commercial register

    Association account

    • Articles of association
    • Election records

    Capital payment account

    For every person/company making payments:

    • First name and last name
    • Date of birth
    • Company name
    • Payment amount
    • Origin of assets

    For transfers from abroad:

    • Bank details

    You will receive a checklist with your appointment confirmation so that you can keep track of everything.

2. We call you

We’ll contact you by telephone at the agreed time and go through the required details together.  Duration: max. 30 minutes.

  • The call will last a maximum of 30 minutes. Your advisor will go through all the information required to open your account. The following points are discussed:

    Your needs

    • Selecting the products and services to be opened for you

    Legal information

    • Collecting legally required information
    • If you have the necessary documents ready, this part is quick and straightforward

    Account opening documents

    • Completing and signing the documents that you receive after the call

    Completion

    • Clarifying any questions you still have and determining the next steps

3. Sign the documents

You will receive the account opening documents within three working days; you will be asked to sign these documents.

4. Use your account

As soon as we receive the signed documents, we’ll open your account and you can use it.

  • It only takes a few working days to open an account from this date. To make sure it’s quick, you can add a few points yourself:

    • Have all the necessary documents ready for the conversation
    • Check that all documents are complete and correct
    • Sign all documents with a legally valid signature
    • Send everything back as quickly as possible
    • Have your identity verified quickly (if necessary)

    As soon as your account has been opened, you can execute and receive payments. You will receive your IBAN in writing from us directly after opening your account.

Questions and answers

  • When you are ready to open your account and have all the required documents.

    Do you have questions about the accounts, or is anything else unclear? Our range of services and conditions can be found in the overview of accounts. Our hotline at +41 58 448 14 24 is also available to assist you.

  • Opening a business account requires various legal clarifications. During the telephone conversation, we enter the necessary information together and can clarify any unresolved questions directly. This is how we accompany you efficiently through the process.

  • In the case of a sole proprietorship without a commercial register entry, the company name is generally the first and last name of the owner. Example: Joe Bloggs

    An additional name can be taken into account if it can be plausibly substantiated by a website, publication details, a shop or similar evidence. In this case, the additional information is entered in a separate second line. 
    Example: Joe Bloggs, Station Restaurant

    Would you like to use a company name of your choice? In this case, an entry in the commercial register is usually required.

  • Yes, you can arrange a consultation. During the conversation, we will clarify whether PostFinance is able to enter into a business relationship with you. If the outcome is positive, we will then agree on the next steps for starting your business relationship.