Paying online with PostFinance Pay – what’s changing?

Digital payment methods are becoming increasingly popular

The main reasons why online shopping is becoming increasingly popular are being able to shop outside opening hours, having goods conveniently delivered to your home and saving time. According to figures from the HANDELSVERBAND.swiss, the GfK market research institute and Swiss Post, around 12 percent of all products purchased from retailers in Switzerland are bought online. However, according to a The link will open in a new window Comparis survey, it’s not only online shopping that has continued to grow, but also trust in digital payment methods. An example of this is the PostFinance Card.

Online payments via the PostFinance App

If you prefer to pay for your online purchases via PostFinance, we have good news for you: PostFinance Pay is a new payment method in online shops that requires only your PostFinance App and e-finance access. PostFinance Pay has now been introduced in almost all online shops that offer PostFinance payment methods. Some major retailers and service providers, such as PubliBike, Denner AG and Infomaniak, have already successfully implemented PostFinance Pay. A further 800 online shops offer PostFinance Pay for payment processing. With PostFinance Pay, the two existing payment methods for online shops – the “PostFinance Card” and “PostFinance E-Finance” – are being combined to improve the customer experience.

How PostFinance Pay works

• When you use your smartphone to pay with PostFinance Pay, the PostFinance App will open automatically and prompt you to log in to the app. A screen will then appear where you can approve the payment.
• If you are sitting at your computer and choose to pay via desktop, a QR code will appear in the online shop’s payment screen. After scanning it, the PostFinance App will prompt you to log in to approve the payment.

The advantages of online payments with the PostFinance Pay extensions

Advantage 1: No more typing in card details

If you have already made online payments using the “PostFinance Card” or “PostFinance E-Finance” payment methods, PostFinance Pay will mean less work for you. When paying in online shops, you don’t need to enter your card details or take out your yellow card reader.

Advantage 2: Store your debit card for future and recurring online payments

PostFinance Pay allows you to register in online shops and apps. This is worthwhile in online shops where you shop regularly: once all your details are stored, you can authorize payment for your next purchases with a single click. For recurring payments, such as subscription extensions, the online payment is even executed automatically.

Advantage 3: Always have an overview of your transactions

The e-finance cockpit and PostFinance App provide you with a quick overview of the online shops where you have set up PostFinance Pay as a recurring payment method.

Advantage 4: Keep limits under control yourself

You can adjust the monthly and daily limits for your payments yourself in e-finance. This gives you even more control over your finances. The standard limits are set at 10,000 francs per day and 15,000 francs per month, and these can be increased in e-finance to a maximum of 15,000 francs per day and 20,000 francs per month.

What do you need to use PostFinance Pay?

To make online payments, you will need a PostFinance account and the PostFinance App, where you can log in quickly and securely – also with Face ID or fingerprint.

Don’t have the PostFinance App yet?

Download the PostFinance App to your smartphone with just a few taps and keep making payments easily online in future. After a transitional period, it will only be possible to pay for online purchases using the PostFinance App.

Useful information

PostFinance Pay will be gradually introduced in online shops until the end of 2026 and replace the two payment methods “PostFinance Card” and “PostFinance E-Finance”.