PostFinance Pay for merchants

The payment method for Swiss online shops

Offer your customers a simple and secure way to pay directly with the PostFinance App. You benefit from a large potential customer base, easy integration into your online shop and guaranteed crediting of payments.

The benefits for you

  • Reach more customers
    With PostFinance Pay, you can reach up to 2.5 million PostFinance customers. You offer them a payment method that they trust and can use directly with their PostFinance App.
  • Straightforward payment for faster transactions
    Payment approval is carried out directly in the PostFinance App. This reduces hassle and provides your customers with a simple payment experience.
  • Make subsequent purchases easier
    Customers can store PostFinance Pay in their online shop. This makes it easier to process subsequent purchases and recurring payments.
  • Rapid crediting of payments, guaranteed
    Enjoy fast crediting as well as a payment guarantee for transactions that you submit within 30 days.
Useful to know: You can offer PostFinance Pay even if you do not have a business account with PostFinance. What’s more, our payment solution for online shops includes PostFinance Pay and all common payment methods.

What you need

  • a business account with PostFinance or another Swiss bank
  • a contract with a supported payment service provider
  • an online shop or an e-commerce solution with the appropriate integration
  • an acceptance contract with PostFinance which you will receive upon registration

Preconditions for customers

All your customers need is a PostFinance account and the PostFinance App.

Supported payment service providers

PostFinance Pay is already integrated into leading payment service providers.

  • PostFinance Checkout – the complete payment solution for your shop
  • Datatrans
  • Wallee
  • Saferpay (Worldline)
  • Computop
  • GoPay(Worldline)
  • Payrexx
  • Payyo

How to set up PostFinance Pay

Already using a supported payment service provider (PSP)? First, conclude the acceptance agreement with PostFinance. You will then receive your Merchant ID and can activate PostFinance Pay with your payment service provider (PSP).

All major payment methods in a single solution


Want to offer more options than just PostFinance Pay? With our payment solution for online shops, you can integrate PostFinance Pay with common payment methods such as TWINT, Visa and Mastercard. With a single contract and a central platform, you can easily keep track of your payments.

Fair conditions, in line with your revenue

  • No fixed costs for PostFinance Pay
  • Optional functions such as recurring payments, address check and age verification available free of charge
  • 1.3 percent commission on the amount per sale or return

Individual conditions for large volumes on request

Our team would be happy to advise you: checkout@postfinance.ch

Billing

  • With a PostFinance business account: commission is charged automatically on a monthly basis.
  • With an account with another Swiss bank: commission is deducted directly from each payment.

Expand PostFinance Pay with free additional functions for your online shop. The functions available depend on your payment service provider.

Faster purchases for regular customers (PostFinance token)

Customers can save their PostFinance Pay details on a one-time basis and complete subsequent orders more easily. This reduces the hassle involved in making payments and means regular customers can enjoy a convenient shopping experience.

Automate recurring payments (invisible payments)

With subscriptions or regular services, payments can be triggered in the background without customers having to approve each transaction.

Automatically populate address data (address check)

Copy your customers’ addresses instead of requiring them to be re-entered each time. This makes it easier to create a customer account or enable express payment for guest orders.

Simplify age verification (date of birth check)

For goods and services with age restrictions, you can verify a customer’s date of birth directly via PostFinance Pay. This reduces the number of additional steps in the payment process and simplifies age verification.

Already in use in over 800 online shops

Choose PostFinance Pay and offer up to 2.5 million PostFinance customers a simple payment option directly via the PostFinance App.

Add PostFinance Pay to your shop

Expand your payment options for PostFinance customers.


A complete payment solution for your shop

Use PostFinance Pay and other common payment methods in a single solution.

FAQs

  • PostFinance  Pay – also known as PF Pay – is the modern online payment method for PostFinance customers. As a merchant, you can offer your customers direct, fast and secure payment via PostFinance. PostFinance Pay combines the previous online payment methods, e-finance and PostFinance Card.

    • On smartphones: after selecting the PostFinance Pay payment method, the PostFinance  App opens automatically and the customer is asked to log in to the app. A screen will then appear where you can approve the payment.
    • On desktop computers: a QR code appears on the online shop’s payment screen. After the code is scanned, the PostFinance App prompts the customer to log in to approve the payment.

    If the PostFinance Pay token is activated, simplified payments without re-authentication are also possible, depending on the integration.

  • The cost of

    PostFinance Pay equals 1.3 percent commission per transaction; there are no fixed costs.

  • You need a supported payment service provider, the appropriate integration for your online shop and a business account with PostFinance or a Swiss bank. You conclude an acceptance agreement with PostFinance for PostFinance Pay. The subsequent activation depends on your payment service provider.

  • The activation period depends on the payment service provider (PSP). For PostFinance Checkout, you can activate PostFinance Pay in just a few minutes once successfully enabled in the back office. For other PSPs, the length of the process may vary depending on the technical integration.

  • PostFinance Pay is offered via various payment service providers, including PostFinance Checkout, Saferpay (Worldline), Wallee and Payrexx. Whether or not PostFinance Pay is compatible with your shop system depends on the relevant PSP and its integration.

  • PostFinance Pay is a very secure payment method, as payments are authenticated via the PostFinance App and protected by PostFinance’s security mechanisms. Sensitive login details are processed in PostFinance’s secure environment and are not passed on to merchants.