11.11.2026
Right on Lake Neuchâtel, the Al Molo restaurant brings a piece of southern Italy to Switzerland. Host Tatjana Piquette and her team want one thing above all else: for guests to feel comfortable. To ensure everything runs smoothly during payment, the restaurant relies on PostFinance Checkout and payment terminals from PostFinance.
Tatjana has been working in the food services sector for around ten years. She particularly appreciates the contact with guests and the collaboration with people. Together with her partner, she became self-employed and opened the Al Molo restaurant in Neuchâtel. Directly on Lake Neuchâtel, a place was created where locals and tourists come together, soak up the atmosphere and enjoy spending time. The area reminds Tatjana's partner and chef of his home in southern Italy. This connection also shapes the team, as many of the employees have Italian roots. Their common goal is to make guests feel comfortable and enjoy their visit.
Tatjana’s passion is being with her guests, not the administration or accounting. Dealing with payments should therefore be as simple as possible. With PostFinance payment terminals, guests pay directly in the restaurant. In the Checkout portal, Tatjana can see the bills and find the information she needs quickly.
Tatjana also appreciates the flexibility of the solution in her hectic everyday work as a restaurateur. When significantly more guests came to an event than expected, PostFinance provided the restaurant with an additional payment terminal. This enabled visitors to be served quickly and payments to be processed efficiently. For Tatjana, this example shows how important a payment solution that grows with the requirements of the company is. Because this leaves more time for good service and satisfied guests.
In addition to the payment solution, Tatjana also appreciates the collaboration with PostFinance. Reliability is particularly important to her. She wants to be able to rely on her partners – just as the guests rely on the team at Al Molo. Multilingualism is also an advantage: different languages are spoken in the team. Being able to clarify matters in German, French or Italian makes everyday collaboration easier.
For me, PostFinance is a reliable partner that I can rely on when it comes to money, finances and payments in our company.
Reducing the administrative workload saves time for the core business. For Tatjana, this means handling payments easily, finding invoices quickly, and keeping track of everything at all times. This leaves more time for guests and business operations.
In day-to-day business, not everything always goes to plan. Events, seasonal peaks or an unexpected number of guests may result in new requirements at short notice. The payment solution should therefore be able to grow with operations and offer sufficient flexibility.
Smaller companies, in particular, cannot build up their own specialist knowledge for each topic. This makes it all the more important to have partners they can rely on when it comes to questions and challenges. For the multilingual team at Al Molo, it is also helpful to be able to clarify matters in German, French or Italian.
Whether it’s a restaurant, café or bar: if guests can pay quickly and easily, both customers and the team benefit. PostFinance offers stationary and mobile solutions for on-site payment processing.
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