Access to the PostFinance App

Payments and transactions

• Keep track of your account balance and transactions
• Scan + Pay: scan inpayment slips and QR-bills and approve them directly
• ISR and QR-bills received electronically in PDF or image format can be shared or directly imported using the PostFinance App
• Easily enter domestic and international payments / standing orders or account transfers, as well as load credit card accounts and make payments into retirement planning 3a accounts
• Payments by 12 noon can also be processed on the same day free of charge
• Electronic invoices (eBill): pay these quickly or process and approve them using the eBill platform
• Check credit card transactions and top up credit cards/pre-paid cards
• Send money to mobile phone numbers via the app
• Arrange accounts and other products in the overview of assets yourself

Settings and notifications

• Change limits, block or unblock cards and order replacements
• Set up push notifications: e.g. for credit/debit, incoming invoices (eBill), credit card transactions, for managing various e-trading alerts, and much more
• Change address
• Define login via the app settings (Face ID, Face Unlock, fingerprint, Touch ID)
• App setting: dark mode view, screenshot option on Android devices
• Account details can be shared
• Chatbot function
• The PostFinance App uses Google Firebase to analyse user behaviour, identify errors and continuously optimize the app. Google Firebase can be activated upon confirmation by the user and can be disabled in the settings when logged in. The change will take effect when you next log in. You can find further information on this in our privacy policy
  

Become a customer

• Become a customer easily and securely in just a few steps: open a private account, a student account or a youth account directly in the PostFinance App. 

Digital goods

• Purchase or give as a gift digital credit for iTunes, Google Play, paysafecard, etc. 
  
• Purchase or give as a gift credit for mobile phones

E-trading: quick and convenient

• View price information from the world’s leading stock exchanges
• Access your custody account and trade with stocks, bonds, derivatives and funds

PostFinance TWINT

• Register for PostFinance TWINT with ease using login via PostFinance App
• Pay directly from the PostFinance App with PostFinance TWINT or check transactions in the PostFinance TWINT App
• The PIN can be reset independently in the PostFinance TWINT App

Enjoy simplified payment confirmations when shopping online

• Payments via PostFinance Card can be confirmed using the login via PostFinance App, Mobile ID and your card reader

For regulatory reasons, the app is only available in the Swiss Google Play and Apple Stores.

Login

The quickest and easiest way to access e-finance and e-trading is by using Face ID or fingerprint identification.

Alternatively, you can log in via card reader or Mobile ID. 

Security

No matter which type of login you choose: all our procedures use multiple authentication factors and meet the highest security requirements. In addition, the data transmitted between your device and PostFinance is encrypted at all times.

There are strict security requirements for using the PostFinance App. The app cannot be used if security features (jailbreaks, enabling root access) have been changed.

With a few measures, you can protect your devices from data misuse

• Keep your operating system and the apps you have installed up to date at all times
• Always log out again at the end of each e-finance session

General information on security

• Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
• Google Play Store or Apple Store must be preinstalled on your device. Manual installation of the Store and installation of the PostFinance App via this channel or downloading the PostFinance App via a third-party provider are not permitted.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
• If you lose your smartphone and/or your SIM card or if there is reason to suspect that the service is being misused, please call our Contact Center immediately on 0848 888 710.