Use e-finance on the go on your smartphone. We briefly present the most important functions in the app.

Payments and transactions

• Keep track of your account balance and transactions
• Scan + Pay: scan inpayment slips and QR-bills and approve them directly in the PostFinance App
• QR-bills received electronically in PDF or image format can be shared or directly imported using the PostFinance App
• Easily enter domestic and international payments, standing orders or account transfers, as well as load credit card accounts and make payments into retirement planning 3a accounts
• Arrange accounts and other products in the overview of assets yourself

Settings and notifications

• Change limits, block or unblock cards and order replacements
• Set up push notifications: for example, for credit or debit transactions, received invoices and much more
• Set login via the app (Face ID, face unlock, fingerprint, Touch ID) or reset password directly in the app
• App setting: dark mode view, screenshot option on Android devices
• Share account details easily via SMS, e-mail, etc.
• Chatbot function
• The PostFinance App uses Google Firebase to analyse user behaviour, identify errors and continuously optimize the app. More information on this can be found in our Privacy Policy.

Preconditions

You will require e-finance in order to use the PostFinance App.

Login

• The quickest and easiest way to access e-finance is by using Face ID or fingerprint identification. Find out more about fingerprint or Face ID login
• Alternatively, you can log in via card reader or Mobile ID. More information on the login process

No matter which type of login you choose: all our procedures use multiple authentication factors and meet the highest security requirements. In addition, the data transmitted between your device and PostFinance is encrypted at all times.

There are strict security requirements for using the PostFinance App. The app cannot be used if security features (jailbreaks, enabling root access) have been changed.

With a few measures, you can protect your devices from data misuse

• Keep your operating system and the apps you have installed up to date at all times
• Always log out again at the end of each e-finance session

General information on security

• Keeping your data secure is our top priority. A multistage encryption and identification process ensures that only you have access to your accounts.
• Google Play Store or Apple Store must be preinstalled on your device. Manual installation of the Store and installation of the PostFinance App via this channel or downloading the PostFinance App via a third-party provider are not permitted.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.
• If you lose your smartphone and/or your SIM card or if there is reason to suspect that the service is being misused, please call our Contact Center immediately on 0848 888 700.