Tailored customer advice using innovative tools, a varied working day and teamwork: as a customer advisor at a PostFinance branch, Christoph works in a modern environment handling a wide variety of exciting tasks with attractive career opportunities. At PostFinance, customer advice is divided into two categories: online or over the phone in the call center, and face-to-face customer advice at PostFinance branches or the customer’s premises. One thing you definitely need in this role is the ability to identify the customer’s needs quickly so you can offer the right solution.
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Created on 22.01.2019
My job in customer advice: first-hand experience
Christoph is a customer advisor at a PostFinance branch. In our video, he explains what he enjoys so much about his job.