Hotline for private customers

We will be happy to help you

We are available from 8 a.m. to 8 p.m., Monday to Friday, and from 8 a.m. to 5 p.m. on Saturdays to answer your questions and enquiries.

Calls from Switzerland

0848 888 700 (max. CHF 0.08/min. in Switzerland)

Calls from abroad

+41 58 667 99 85 (at telecom provider’s international rate)

Account balance information over the telephone is subject to a charge

Account balance information over the telephone: CHF 5 per enquiry.


  • The easiest way of checking your balance is the free PostFinance App
  • You can also request your balance free of charge at any Postomat using the PostFinance Card

Your satisfaction is important to us

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