InsurTech company TONI Digital Insurance Solutions AG (“TONI”), which is already responsible for support and processing, will remain your contractual partner. From 1 July 2026, TONI will continue to offer its existing services under its own brand, “Belsura”.
PostFinance property insurance
Important information from 1 July 2026
PostFinance is focusing more closely on its core business and is withdrawing from property insurance. In future, PostFinance will no longer offer car, motorcycle, travel and legal protection insurance. For you, the most important thing remains the same: your insurance benefits.
An overview of the key points for you
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There is no need for you to take any action.
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Your insurance coverage and benefits will remain unchanged.
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Your contracts will remain valid with the same conditions.
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TONI will remain your contractual partner. TONI’s own brand “Belsura” will continue to offer this service.
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You can now submit your claims notifications to Belsura at The link will open in a new window belsura.ch.
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The existing insurance cockpit and access via e-finance and the PostFinance App will be discontinued as of 1 July 2026.
Thank you for placing your trust in us. We look forward to continuing to support you as a reliable financial service provider in the future.
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No. Your existing insurance benefits and coverage will remain unchanged.
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No. There is no need for you to take any action. Your insurance will continue to run automatically.
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Your current premium will remain unchanged and will continue to be based on the existing contractual conditions.
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Your existing TONI contacts will remain available for you on 0848 117 799 (calls from within Switzerland) and +41 58 667 14 00 (calls from outside Switzerland).
Opening hours
- For accidents and breakdowns: seven days a week, around the clock
- For all other enquiries: Mon–Fri: 8 a.m.–6.30 p.m.
Rates
- Within Switzerland: max. CHF 0.08/min.
- Outside Switzerland: telecom provider’s international rate
Enquiries can also be submitted directly to Belsura by e-mail, telephone or using the contact form.
Tel.: +41 43 543 81 80
E-mail: service@belsura.ch
The link will open in a new window Contact form at belsura.ch
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You can submit your claim directly to Belsura.
The link will open in a new window Submit your claim at belsura.ch
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You will receive your insurance documents from Belsura in future.
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Your contractual rights remain unchanged, including the regular termination options in accordance with the contractual conditions.
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No. The insurance cockpit is being discontinued as of 1 July 2026. You can request your customer documents by sending an e-mail to Belsura (service@belsura.ch).
Your existing contractual partner TONI Digital Insurance Solutions AG, Seefeldstrasse 5a, 8008 Zurich (“TONI”) remains unchanged. TONI will continue to oversee portfolio management and customer support and remains your point of contact. As of 1 July 2026, the service will no longer be brokered, marketed or distributed under its own brand by PostFinance Ltd, Mingerstrasse 20, 3030 Bern (“PostFinance”). TONI’s own brand “The link will open in a new window Belsura” will continue to offer this service.
Your points of contact for your insurance
If you have any questions, concerns or claims, Belsura will now be responsible for you. The following links lead directly to the Belsura website.
Opening hours
- For accidents and breakdowns: seven days a week, around the clock
- For all other enquiries: Mon–Fri: 8 a.m.–6.30 p.m
Your points of contact for your insurance
If you have any questions, concerns or claims, Belsura will now be responsible for you. The following links lead directly to the Belsura website.
Opening hours
- For accidents and breakdowns: seven days a week, around the clock
- For all other enquiries: Mon–Fri: 8 a.m.–6.30 p.m