Technical problems and bugs

Do you need support with technical problems? Please fill in the form below and we will contact you.

QR number

Your personal details

Salutation

First name *

Last name *

Company *

E-mail *

Details of the problem/bug

Sales channels concerned

AccountID (optional)

SpaceID *

Serial number/terminal ID of the terminal in question (optional)

Access details provided

Yes, I have provided the relevant information via shared access details.
More information To create a support ticket with our technical partner, we need the access details for the following systems: shop backend, shop server and server via SSH.

Brief description of the request (max. 150 characters) *

Detailed description of the request (max. 5,000 characters) (optional)

What measures have you already taken to resolve the issue? (optional)

Attachments (optional)

upload No file selected

Search term input