If you are registering for the first time, or you already use a smartphone with the PostFinance App, or you would like to reactivate it on a new smartphone, follow the relevant instructions.
Logging in with the PostFinance App
In order to use the PostFinance App for e-finance and e-trading, you must first activate your login. You can activate your login with your PostFinance Card and an SMS code, or with the activation QR code.
Activate your login with the PostFinance Card and an SMS code
Once you have installed the PostFinance App, you can activate your login with your PostFinance Card and an SMS code. To do this, you will need your e-finance login details (password and e-finance number / user name), your PostFinance Card and your smartphone number.
How to proceed
- Install the new PostFinance App
- Open the PostFinance App and start with login set-up
- On the “Set up with QR code” page, select “Other option”
- Start on the page “Set up with your mobile phone number and PostFinance Card” by tapping on “Yes, my card is ready”
- Enter your e-finance login details (e-finance number / user name and your e-finance password) and follow the instructions in the app
Your smartphone number must be stored in e-finance
Remember that your smartphone number must be stored in e-finance so that you can activate your login with the PostFinance Card. You can find your smartphone number under settings > My data > Contact details.
If your smartphone number is not saved, you can order a new activation QR code here.
Obtain QR code from a branch
Visit one of our PostFinance or Swiss Post branches and receive your personal activation QR code directly then and there. Please bring valid proof of identity with you.
Activate login with the QR code
Once you have installed the PostFinance App, you can activate your login with your personal QR code. To do this, you will need your activation letter with the QR code.
How to proceed
- Install the new PostFinance App
- Open the PostFinance App and start with login set-up
- Select “I have a QR code” and follow the instructions in the app