Select which delivery type meets your requirements: you can receive your account documents conveniently, securely and free of charge in digital format, or opt to have your statements delivered in paper format by post for a fee.
Would you like to deactivate the fee-based paper option and receive your account statements, interest statements and tax documents in digital format? Activate electronic delivery in e-finance or the PostFinance App.
To stop receiving paper statements, log in to the PostFinance App and click on “More” > “My products”, then go to the heading “Delivery of account documents” > “Edit” > “Change delivery type”.
Do you need your account documents as a paper statement? Contact us to change the delivery type to paper. Please bear in mind that CHF 5 will be debited directly from your account each month for paper-based delivery.
The following documents are delivered by post to you with paper-based delivery:
If needed, you can reorder individual documents as a paper statement for a fee. You can place these orders yourself.