Secure online shopping

With PostFinance, you can shop online conveniently and securely. Find out here what to look out for when shopping online and what PostFinance offers in terms of security.

Here’s what you should look out for when shopping online:

  • Keep your operating system up to date and use security software (e.g. virus protection)
  • Make sure you have a secure connection (https, lock icon, certificate owner, and correct domain name)
  • Use a strong password (at least 10 characters) with upper and lower case letters, numbers, and special characters, and use different passwords for the different shops
  • Purchase only from trustworthy shops – you can recognize them with a label (see tips) or the ratings
  • Choose familiar payment methods such as PostFinance Card or credit cards
  • Keep all order and payment details (check account statement)
  • Have you received an invoice but not ordered anything? Do not under any circumstances pay, but instead inform the merchant – it is their responsibility to trace the cause of the online fraud
  • If possible, pay with buyer protection so you can reclaim your money if the goods don’t turn up
  • Have your order sent to a secure address so that the package cannot be stolen
  • You’re on the safe side with PostFinance – even when shopping online.

    Secure payment methods

    With the PostFinance Card, PostFinance credit cards featuring international safety standard 3-D Secure, PostFinance TWINT, and e-finance – with a login element for larger amounts – PostFinance offers various simple and secure options for paying for online purchases.

    Secure infrastructure

    All payment data is protected during transmission. All PostFinance’s computer networks are equipped with an effective firewall that constantly monitors data traffic. PostFinance also monitors defined card transactions for unauthorized withdrawals and contacts the customer concerned in suspicious cases.