PostFinance Checkout contact and support

We are available from 8 a.m. to 5 p.m., Monday to Friday, to answer your questions and enquiries.

Are you already familiar with our frequently asked questions? You may find an answer to your question in our FAQ on Checkout.

Information on availability

For up-to-date information on maintenance work or disruptions to our checkout platform, please visit our status page. Check this page before you contact us. You can also The link will open in a new window subscribe to the current disruption messages by e-mail.

We will be happy to help you

0848 382 423 (max. CHF 0.08/min. in Switzerland)

Online via e-mail.