Terms of use

  • Bear in mind that the advisor can see you if the camera function is activated
  • The advisor can see the contents of your browser window without being able to carry out actions
  • Cloud computing is used for the video consultation
  • The video consultation, the chat conversation and any documents exchanged may be recorded and stored for legal or regulatory reasons, to optimize consultation quality, for training purposes, in the event of suspicion of criminal activity (fraud, misuse or threats, etc.) or for providing evidence
  • No tax advice, asset management services or financial consulting are provided during the video consultation
  • Investment advice is provided only for funds. Suitable investment advice can be provided only if the questions are answered truthfully. If the fund purchase order differs from the notes made and investment profile created during the investment consultation, the fund purchase will be deemed execution only (execution of customer orders only without consultation)