Swiss Post has recovered faster than expected from the financial impact of the coronavirus pandemic. In 2021, it generated Group profit of 457 million francs, up 279 million francs year-on-year. To ensure that Swiss Post can hold its ground in free competition and in the digital world and continue guaranteeing the universal service without relying on taxpayers’ money, it is making consistent and focused investments. This is because the pressure on the letter and financial business remains unabated. Swiss Post wants to develop its core business such that it can continue meeting the needs of people and businesses in Switzerland. In both the physical and digital worlds. Swiss Post met with success as it embarked on this path in 2021, the first year of the new strategy period.
In 2021, Swiss Post coped with the challenges of the pandemic successfully and dependably, whether it be the enormous parcel volumes in day-to-day operations, serving at the Swiss Post branches or working behind the wheel of a Postbus. Swiss Post’s financial result for the year is also positive: at 515 million francs, operating profit (EBIT) is up 257 million francs year-on-year. Group profit for 2021 totals 457 million francs, up 279 million francs over 2020, the first year of the pandemic. Because of the extremely negative impact of the pandemic in 2020, there is more to be gained from a comparison with the year 2019 (in other words, before the pandemic): operating profit in 2021 is up 65 million over the figure for 2019. Swiss Post CEO Roberto Cirillo sums up the situation as follows: “I’m very pleased with the first year of the new strategy period. We have successfully consolidated our logistics for parcels and letters. We have developed and acquired important digital skills for SMEs, public authorities and the healthcare sector. We have kept our promise to stabilize the number of our self-operated branches at around 800. And we were named the world’s best postal service for the fifth time. Our very good financial result offers further reassurance that we are on the right track.”