Customer identification with Bankident PostFinance

Our Bankident PostFinance service allows you to identify yourself quickly and reliably online. You need your e-finance access information to use the service.

Here’s how Bankident PostFinance works

  1. Start a sales process in a partner’s online shop or web portal.
  2. Select “Bankident PostFinance” at the identification stage.
  3. The partner’s website redirects you to the PostFinance login page.
  4. Log in to PostFinance by completing your login procedure.
  5. Allow PostFinance to transfer your identification information. Customer data is transferred in line with the provisions of the current Federal Act on Data Protection.
  6. If you are not automatically taken back to the partner site, return there yourself.

Questions and answers

  • You can use Bankident PostFinance if you have a PostFinance login and the partner supports Bankident PostFinance.

  • Always ensure there’s a secure connection before logging in (https, lock icon, certificate owner) and that the domain name is correct.

  • The data required depends on the partner. You will be shown what data is required and asked to confirm it before each transfer of data. Under no circumstances will data relating to your account, transactions or creditworthiness be transferred.

  • The data will be stored for as long as is necessary for the fulfilment of the contract and for legal reasons. This is the responsibility of the partner.

  • The partner undertakes vis-à-vis PostFinance and you as the customer to use the data solely for the stated purpose (e.g. the conclusion of a contract). Use of the data for any other purpose is not permitted, would violate the principle of purpose of data protection law and may be punished accordingly.

  • Yes. Consent can be withdrawn by telephone or in your profile in e-finance or in the PostFinance App under “Data protection settings”.