Banking packages, accounts and cards
Have you lost your card? Would you like to check your account balance? Do you want more information about geoblocking and the contactless payment function? Or do you want to submit an enquiry? Here you can find everything you need to know about our accounts and cards.
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Banking packages for private customers
Here you will find answers to frequently asked questions about banking packages. -
Check your account balance and transactions
Do you want to check your account balance or view details of your entries? Here we show you how you can do so easily and conveniently. -
Incoming payments to your account
Does someone want to transfer money to your account simply, quickly and securely? We explain what information the sender needs from you and how simple it is. -
Block your PostFinance Card, credit card or Travel card
Report the card loss to us straight away and you will receive a replacement card within a few days in Switzerland and abroad. -
Order a replacement PostFinance Card or credit card You can execute this function as soon as you have logged on.
Has your card become defective or stopped working properly? Order your new card here. -
PostFinance Card geoblocking
Restrict PostFinance Card cash withdrawals abroad with the geoblocking service. -
PostFinance Card Adjust withdrawal limits
Do the standard limits not meet your needs? You can set your withdrawal limits individually here. -
Activate or deactivate the contactless payment function You can execute this function as soon as you have logged on.
Activate or deactivate the contactless payment function for your PostFinance Card. -
Credit card services
Modify your powers of attorney, your limits and the update service. -
Query a credit card transaction
Unhappy with a transaction on your credit card or prepaid card? You can find the complaints form you need here. -
FAQs about the Travel card
Loading, managing and blocking the Travel card: you’ll find many answers about the Travel card here. -
Card security
Some useful tips on using your card safely. -
Submit and download enquiries
Has your payment not reached the recipient, or was it incomplete? Learn here how to start an enquiry. -
Cancel account
Would you like to cancel your account? If so, please contact us.