Block your PostFinance Card, credit card or Travel Cash card

Lost your card? Report the loss to us straight away and you will receive a replacement card within a few days in Switzerland and abroad.

Cards withheld in Switzerland

Cards that have been withheld by an ATM in Switzerland will be destroyed. You cannot request their return at the post office, PostFinance branch or bank concerned. For a new card, please contact our PostFinance Contact Center.

Cards withheld abroad

Cards that have been withheld or left behind at an ATM abroad will be destroyed. For a new card, please contact our PostFinance Contact Center.

Your contact in the event of loss

Card From Switzerland From abroad
Card
PostFinance Card
From Switzerland
0800 88 88 77
From abroad
+41 848 88 88 77
Card
PostFinance credit cards and prepaid cards
From Switzerland
0848 888 400
From abroad
+41 44 828 32 81
Card
Travel Cash card
From Switzerland
031 710 12 15
From abroad
+41 31 710 12 15

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