Block your PostFinance Card, credit card or Travel card

Lost your card? Report the loss to us immediately so that we can block your lost card and replace it within days in Switzerland and abroad.

Block and unblock card in e-finance

As an e-finance customer you can block and unblock your card free of charge.

Cards withheld

Cards withheld in Switzerland

Cards that have been withheld by an ATM in Switzerland will be destroyed. You cannot request their return at the post office, PostFinance branch or bank concerned. For a new card, please contact our PostFinance Contact Center.

Cards withheld abroad

Cards that have been withheld or left behind at an ATM abroad will be destroyed. For a new card, please contact our PostFinance Contact Center.

Your contact

Card From Switzerland From abroad
Card
PostFinance Card
From Switzerland
0800 88 88 77
From abroad
+41 848 88 88 77
Card
PostFinance credit cards and prepaid cards
From Switzerland
0848 888 400
From abroad
+41 44 828 32 81
Card
Travel card
From Switzerland
031 710 12 15
From abroad
+41 31 710 12 15

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