Block and unblock card in e-finance
As an e-finance customer you can block and unblock your card free of charge.
Block your PostFinance Card, credit card or Travel card
Lost your card? Report the loss to us immediately so that we can block your lost card and replace it within days in Switzerland and abroad.
Cards withheld
Cards withheld in Switzerland
Cards that have been withheld by an ATM in Switzerland will be destroyed. You cannot request their return at the post office, PostFinance branch or bank concerned. For a new card, please contact our PostFinance Contact Center.
Cards withheld abroad
Cards that have been withheld or left behind at an ATM abroad will be destroyed. For a new card, please contact our PostFinance Contact Center.
Your contact
| Card | From Switzerland | From abroad |
|---|---|---|
| Card PostFinance Card |
From Switzerland 0800 88 88 77 |
From abroad +41 848 88 88 77 |
| Card PostFinance credit cards and prepaid cards |
From Switzerland 0848 888 400 |
From abroad +41 44 828 32 81 |
| Card Travel card |
From Switzerland 031 710 12 15 |
From abroad +41 31 710 12 15 |