Western Union

Transfer cash within minutes

With Western Union, transfer cash to more than 200 countries and regions in a matter of minutes via e-finance.

Western Union: worldwide, secure and fast

  • Secure cash transfer to over 200 countries and regions

  • Ready for collection within minutes in one of the 500,000 Western Union sales offices around the world

  • Money transfers in e-finance: better value than cash payments with other providers

  • With the Western Union “My WU®” programme, collect points and exchange them

  • Transfer amounts up to CHF 500 to mobile phones in El Salvador, Guatemala, Kenya, Madagascar, Nepal, Zimbabwe (Mobile Money Transfer)

     
  • Prerequisites

    • Private account in CHF with e-finance
    • Activation of Western Union in e-finance under the “Offers” menu item. After 24 hours, Western Union will be available under the “Transfer” menu item.      
    • For Mobile Money Transfer, the recipient must be registered for a mobile wallet service with their mobile provider.

    Here’s how it works

    • Register a transfer with Western Union in  e-finance
    • The amount and transaction fee are charged directly to the private account
    • The recipient is notified by the sender and receives the amount in the The link will open in a new windowWestern Union agency free of charge upon presentation of ID
    • With Mobile Money transfer, the amount is credited to the recipient’s mobile phone within seconds.

    Due to certain conditions of the transactions (e.g. amount, country of destination, availability of the currencies, legal requirements, proof of legitimacy, opening hours of the sales offices, differing time zones), payments may be delayed or services may not be available. 

    Info hotline

    For questions concerning Western Union, please get in touch with the following contact points:

    In Switzerland: 0800 811 099 (max. CHF 0.08/min. in Switzerland)
    From abroad: +41 58 667 97 65

  • Money transfer with cash payment

    Transfer amount CHF 0.01 to CHF 300
    CHF 12
    Transfer amount CHF 300.01 to CHF 7,000
    4.2% of the amount transferred
    Message up to 10 words (optional)
    CHF 3
    Message from 11 words (optional)

    every further word CHF 0.50

     

    The maximum amount that can be sent or paid is USD 7,500 or the equivalent in a different currency. The maximum value applies per person, per transaction and per day (country-dependent).

    Money transfer to a mobile phone number abroad

    Transfer amount from CHF 0.01 to CHF 125
    CHF 5
    Transfer amount from CHF 125.01 to CHF 500
    4% of the transfer amount

    The maximum amount of CHF 500 that can be sent or paid out depends on the country. This maximum amount applies per person, per transaction and per day.

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