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Created on 12.08.2019

Digital banking: How Marlene got started

It was with the aim of finally managing her finances digitally that Marlene attended a free “Go Digital” course at the branch in Thun. She explains in the video what she gained from the training course that lasted just under an hour.

“It's so easy,” says Marlene in the video. The “Go Digital” courses enabled Marlene to get started with digital banking. Now, for example, she is able to view her account balance and transactions on her smartphone and make payments when she’s on the go. The free “Go Digital” offer is aimed at all customers who still have reservations about digital banking or simply want to learn more about it. 

Practical learning in small groups

In small groups of five to eight people and a relaxed atmosphere, the participants learn how in future they can manage their finances at any time and with the highest security standards. The courses each last just under an hour, are held at a large number of PostFinance branches and led by our staff. They provide the participants with personal support and answer all questions concerning the course contents and digital solutions in general.

Choice of three digital banking courses

“Go Digital” focuses on practical application. Altogether you have a choice of three different courses. You can select a single course or attend all the courses, which follow on from each other.  

“Getting started” course for the first steps in mobile banking

Using your own smartphone, you learn how to install the PostFinance App, check your account balance and view account transactions.

“Applying knowledge” course for managing your finances online

You learn with your own smartphone or laptop how to pay (e-)bills, set up standing orders and manage your accounts.

“Consolidation” course for using further digital functions

You can use your own smartphone or laptop to familiarize yourself with free additional functions, and then learn how to manage push messages and personal limits, use mobile payment solutions such as PostFinance TWINT and benefit from offers with PostFinance Benefit.

We look forward to welcoming you to a free “Go Digital” course. 

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