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Created on 05.11.2020

Digital assistant – get answers 24/7

Never on your own again – our digital assistant will help you out. If you have general questions, you can ask these on postfinance.ch, without needing any login details.

If you have questions about accounts of yours that contain confidential information, then please log into e-finance to ask the digital assistant your questions and you will receive a prompt response. You can find the virtual assistant in e-finance under “Contact and support”.

Other ways to get quick responses

E-finance

  • Secure access to all your accounts and payments
  • Round-the-clock access to your account documents
  • Easily manage settings and information: from notifications to changes of address
  • Domestic and international payments in different currencies

PostFinance App

  • Log in easily using your fingerprint or Face ID for the main functions
  • Keep constant track of your balance and transactions
  • Easily change settings, information and withdrawal limits
  • Scan inpayment slips and QR-bills and pay instantly
  • Purchase credit for your mobile phone, iTunes and more
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