Blocking a card

Lost your card? We are there for you around-the-clock

Report the loss to us straight away and you'll have a replacement card within three working days in Switzerland and abroad.

Cards retained within Switzerland

Cards retained at a cash dispenser in Switzerland will be destroyed and cannot be reclaimed at the post office, PostFinance branch or bank in question. For a new card, please contact our PostFinance Contact Center.

Cards retained abroad

Cards which are retained or which the customer forgets to retrieve from a cash dispenser abroad will be destroyed. For a new card, please contact our PostFinance Contact Center.

Contact data

CardFrom SwitzerlandFrom abroad
PostFinance Card0800 88 88 76+41 848 88 88 77
PostFinance credit and prepaid cards0848 888 400+41 44 828 32 81
Travel Cash Card031 710 12 15+41 31 710 12 15