Use this form for general questions or enquiries. Many enquiries can be dealt with online in the support area.
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We are not authorised to disclose information about your account or transactions by e-mail. Please use one of the following options for enquiries about your account balance:
Enquiries at Postomats
Using the Fast service (SMS) or the PostFinance Mobile App
Using your access to e-finance
For all other enquiries about your accounts, please phone the PostFinance Contact Center: 0848 888 710 (max. CHF 0.08/min. in Switzerland) or use your mailbox directly in e-finance.