Block your PostFinance Card, credit card or Travel Cash card

Lost your card? Report the loss to us straight away and you will receive a replacement card within a few days in Switzerland and abroad.

Cards withheld in Switzerland

Cards that have been withheld by an ATM in Switzerland will be destroyed. You cannot request their return at the post office, PostFinance branch or bank concerned. For a new card, please contact our PostFinance Contact Center.

Cards withheld abroad

Cards that have been withheld or left behind at an ATM abroad will be destroyed. For a new card, please contact our PostFinance Contact Center.

Contact details

Card
From Switzerland
From abroad
PostFinance Card
0800 888 877
+41 848 888 877
PostFinance credit cards and prepaid cards (excl. PostFinance Visa Business Card)
0848 888 400
+41 44 828 32 81
PostFinance Visa Business Card
0848 888 410
+41 44 828 34 13
Travel Cash card
031 710 12 15
+41 31 710 12 15