Precondition

In order to use the Travel card, you need a business account in CHF, EUR or USD or a savings account in CHF or EUR. For accounts in EUR or USD you can only order and top up Travel cards in the respective currency.

Delivery terms

Swiss Bankers deliver the card and PIN code. Delivery can be made to private or business addresses within Switzerland and the Principality of Liechtenstein. Companies based abroad can have their mail redirected to a post office of their choice in Switzerland as a poste restante address.

Please note the following provision regarding the delivery period:

• Orders received by 1 p.m. on working days are usually delivered on the next working day
• Orders received after 1 p.m. on working days are delivered within two working days

Topping up your card

You can top up your Travel card with the PostFinance App, in e-finance, over the phone, at any PostFinance branch or by using an order form.

Managing your card

You can check current top-up amounts, the latest card transactions and other information about your Travel card at any time on the Swiss Bankers website or with the “Swiss Bankers App”. 

Card blocking

If you lose the card, block it immediately in the “Swiss Bankers App” or contact Swiss Bankers by telephone on +41 31 710 12 15.

Replacement cards generally take two working days to arrive. Outside Europe, replacement may take three to four working days.

With the hotel card you can benefit from a discount of up to 50% in hundreds of hotels in Switzerland.

Preconditions

• One-off registration on hotelcard.com
• The booking is made via hotelcard.com
• The entire hotel bill must be paid using the Travel card when you check out.
  

Detailed information at The link will open in a new window swissbankers.ch.

Annual fee

The Travel card and its replacement cards are free of charge.

Hotel card

The hotel card additional service is free of charge.

Topping up the card

When the card is reloaded, a commission of 1.5% of the top-up amount is charged. Depending on the card currency, the top-up limit is CHF, EUR, USD 100 to a maximum of 10,000 per card. The total top-up amount for one year is CHF, EUR, USD 100,000.

Replacement card and PIN

If you lose your Travel card, you will receive a free replacement, including your remaining balance, which can be delivered to any address worldwide .
If you have forgotten your PIN code, you will be sent a free replacement immediately.