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Created on 12.11.2018

Simple payment collection – accounts receivable made easy

PostFinance SmartBusiness makes it easier for small companies to handle everything from orders to invoicing. The online platform is the result of a survey on customer requirements.

What challenges do small companies face in managing their financial affairs?

Alessandro Di Leta, Market Manager Business Customers, and a working group wanted to find out exactly where the issues lay. So they carried out a survey. The most significant finding did not come as a huge surprise to Di Leta: over half of SMEs use self-created Word or Excel templates in offer, invoicing and payment collection procedures.  This means there is no integrated digital system for accounting. Instead, accounting, dunning  and financial controlling are carried out manually and new templates are continually created.

The benefits of a genuine digital solution are obvious – a reduction in workload thanks to time savings. Much time is wasted on carrying out lots of manual steps. Di Leta says: “It would be far better to invest this time in customer relations, order fulfilment or product development. The individual steps of accounts receivable management processes are pain points at small companies.”

Services covering all financial processes

PostFinance aims to eliminate obstacles in the financial processes and to strengthen the core competencies of companies. The analysis of the survey was not the end of the matter. Di Leta and the project team decided to take action. SmartBusiness provides customers who have PostFinance business accounts and are headquartered in Switzerland or Liechtenstein with access to professional accounts receivable management. The online platform seamlessly integrates e-bills, ISR and e-payment. It is simple, easy to understand and highly effective. The data is hosted in Switzerland. Hosting meets all PostFinance security requirements.

Range of functions

SmartBusiness enables SMEs to digitize their accounts receivable management. Offers, order confirmations, delivery notes, invoices and accounts receivable can be created, sent and managed with the software . Optimal efficiency: customer, product and offer data can be accessed in the solution in just a few clicks. The user knows at a glance which invoices have been settled, which are still outstanding and which already have reminder status assigned to them. The solution also shows the data sets and documents in the overview. This means PostFinance SmartBusiness also helps small companies to optimize cash flow. Efficient accounts receivable management reduces dependence on borrowing and minimizes business risks. It also ensures the accounts receivable system is well organized. This allows business owners to focus on their core activities. 

Two packages

The solution is available in two packages – both without a long-term contractual commitment.

PostFinance SmartBusiness Basic (CHF 15 per month, excl. VAT) consists of product, service and customer management, creation of offers and invoices, as well as accounts receivable functions with direct reconciliation of incoming payments.

With SmartBusiness Advanced (CHF 19.90 a month, excl. VAT) customer benefits also include time recording  for staff and project management.

SMEs can trial the browser-based solution for 30 days free of charge.

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