PostFinance is transforming itself from a traditional financial service provider into a digital powerhouse, and, by the end of 2020, aims to be Switzerland’s leading digital bank. This leading position is not only about products, services and processes, it’s also about providing customers with secure protection against cyberspace threats. PostFinance is the first bank in Switzerland to actively pledge to fully cover its customers for any financial damages they suffer in online banking resulting from system attacks, and up to a sum of 100,000 francs per case.
Today, PostFinance is the market leader in online banking and mobile banking in Switzerland. And yet, many of its customers still carry out their banking business non-digitally. PostFinance plans on reducing these numbers significantly over the coming years by helping its customers make the jump from the analogue world to the digital world. The goal is “digital banking – easy and for everyone”.