Press Release

PostFinance completes consultation process

  • PostFinance’s 2017 consultation process is now complete.
  • The Executive Board is maintaining the four measures planned for 2018.
  • Discussions are currently in progress with the social partners regarding the cushioning measures.

PostFinance is developing into a digital powerhouse. The transformation is necessary to enable the financial service provider to remain competitive and successful in the future. The desired simplification and streamlining of structures, elimination of duplication and use of modern technical resources will result in a reduction in the number of employees and the transfer of employees. The changes are intended to be introduced gradually by 2020.

From 21 September to 20 October 2017 PostFinance held a consultation process concerning the four measures planned for 2018. Employees had the opportunity to submit proposals as to how job losses and changes to employment contracts could be avoided, limited in number or how the consequences could be mitigated.

Measures for 2018

The PostFinance Executive Board examined the feasibility and profitability of the proposals submitted on an ongoing basis and discussed them in detail. None of the suggestions received were able to replace the four planned measures. They will therefore be maintained by the Executive Board:

  • PostFinance will continuously automate and digitize its processes. This will lead to a reduction in the number of FTEs to around 45 in 2018. The job cuts are intended to be covered as much as possible by natural staff turnover without redundancies.
  • The Kriens and Münchenstein sites will be closed on 30 June 2018, and the St. Gallen Contact Center will be integrated into the Netstal location at the end of 2018.
  • Document processing will be transferred to Swiss Post Solutions (SPS) from 1 March 2018.
  • The customer zones in the branches are checked regularly and adapted to the new branch concept.

Constructive talks with the social partners

PostFinance is currently holding talks with the social partners syndicom and transfair to define the precise structure of the measures. The focus is on the framework conditions for the outsourcing of document processing to SPS and the terms for the transfer of the Kriens, Münchenstein and St. Gallen sites. Discussions are progressing in a constructive manner. The parties will inform staff and the public of the results as soon as the negotiations have been completed.


Johannes Möri
Media Spokesperson
079 354 08 39