A responsible approach to partners, staff & resources

As one of the largest financial institutions, PostFinance is aware of its social and environmental responsibility. It takes its role seriously by treating staff fairly and taking responsibility for how it uses resources.

Our business is focused on the long term and is based on the triangle of satisfied customers, motivated employees and an intact environment. We want to be financially successful in order to optimally achieve these goals. Thanks to our fairness to employees and our careful use of natural resources, we create social and environmental added value, and as such assume our responsibility as one of Switzerland’s largest financial institutions.
Hansruedi Köng, Chief Executive Officer PostFinance Ltd

How PostFinance takes social responsibility

PostFinance has a long track record of social commitment. As such, PostFinance provides a valuable service both as a fair and reliable employer and in terms of promoting young talent.

  • PostFinance is a social employer. The Federal Council has defined the basis for Swiss Post to employ staff in the Federal Act on the Personnel of the Swiss Confederation. This includes Swiss Post negotiating a socially responsible collective employment contract with its social partners. And in its everyday work, PostFinance places importance on social responsibility in terms of its staff. The company is aware that its staff’s technical and social skills and their motivation and health are the key to corporate success.

  • PostFinance also keeps society in mind beyond the financial sector. The company supports the young generation: athletes, musicians, school pupils and young entrepreneurs. Because if you want to have creative minds tomorrow, you must encourage young people today.

How PostFinance takes environmental responsibility

Conserving natural resources is not only an economic necessity. It also helps to strengthen PostFinance’s competitiveness and credibility. PostFinance has an appropriate package of measures.

  • PostFinance’s environmental management system is based on the environmental management standard ISO 14001. PostFinance uses this to coordinate and control environmentally relevant activities and implement its environmental policy on the basis of defined environmental goals.

    Active CO2 reduction

    To cover the power needed for the data centers, PostFinance has obtained certificates for 100% renewable hydroelectric power. PostFinance also has a low carbon footprint as it uses environmentally-friendly equipment, continuously optimizes systems, increasingly uses renewable power for electricity and heating, sets CO2 emission limits on passenger vehicle purchases and uses incentives (e.g. free half-fare travelcard or reduced GA travelcard) to encourage employees to switch to public transport.

    Reduced paper consumption

    Since 2007, PostFinance has printed customer documents, advertising material and internal printed matter on FSC paper whenever possible. The company also tries to save paper. PostFinance has been able to reduce its paper consumption thanks to internal guidelines, the introduction of batch items and, not least, e-finance.

    Economical water use

    PostFinance has set itself the objective of being economical and actively reducing consumption. For instance, it uses AquaClics and has converted to dry-cleaning at the Engehalde location.

  • PostFinance has a large procurement volume – with paper and IT products being the major items. This entails major responsibility, which PostFinance assumes consistently together with the Group. Goods and services are procured with a focus on economic viability and security of supply along the value chain for their entire useful life. Swiss Post’s Corporate Procurement is responsible for procurement at PostFinance.

    Selecting suppliers

    Suppliers are selected and evaluated in terms of quality, price, product/performance and deadlines. Risk, innovation and performance potential, environmental aspects and electronic connection capabilities are also considered. At the same time, we check our suppliers’ working conditions.

    The procurement code of conduct for suppliers

    Suppliers adhere to a procurement code of conduct, which ensures that they act sustainably and produce goods under fair conditions. Suppliers and subcontractors also give written confirmation that they:

    • comply with human rights and relevant laws
    • do not discriminate against employees and applicants
    • do not employ children
    • do not use prison, forced and slave labour
    • appropriately compensate their employees