Fabian Baur, what can you tell us about your day-to-day working life as an investment customer advisor?
While my focus is on investment, I take a holistic approach when giving advice. This means I also look at payment, pension and financing solutions with my customers. Topics such as our banking packages, TWINT or e-finance fall into the category of figures; when it comes to retirement planning, which is well established in Switzerland, I usually have to look at whether gaps need to be filled in terms of pillar 3a, and in the area of financing we can offer interesting options via third-party providers. But back to my pet topic: when it comes to investing, I advise my customers on all aspects of the various investment options.