Question 1: Why does PostFinance want to become a digital powerhouse?
Society – and with it the banking sector – is rapidly becoming more and more digital. Digitalization is also seeing a fundamental change in the requirements and behaviour of banking customers. PostFinance is already one of the digital innovation leaders in the Swiss banking industry and it’s continuing to systematically pursue this path. PostFinance aims to become a digital powerhouse – for its customers and to enhance its own competitive edge.