Success stories in the field of innovation usually don’t happen overnight, nor do they always go as planned either. As such, in this context, “success” is all about how you define it (for the record, innovation, in a business context, is defined as follows: “The process of translating an idea or invention into a good or service that creates value or for which customers will pay”.) Can you say you’ve been successful once your business idea has been brought to market, or can you only talk of success when you’ve accomplished your business plan? What is certain is that innovation successes should contribute towards increasing customer benefit, meeting the customer’s needs and so to resolving current or future problems. This, in turn, safeguards the future of our company, and paves the way for future income. We have decided to include innovation success stories from all sorts of different backgrounds, and which are at different stages. We then plan on updating and redefining these on a regular basis. From PostFinance’s point of view, the focus is of course on horizon 3 of the innovation projects here.
The following innovation projects have successfully completed the innovation process in the PFLab.